Foundations of Social Media
Understand the core features and types of social media, their historical evolution, and current global usage.
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Quick Practice
What are new media technologies that enable the creation, sharing, and aggregation of content among virtual communities?
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Summary
Understanding Social Media
What is Social Media?
Social media refers to digital platforms and technologies that enable users to create, share, and aggregate content within virtual communities. The key insight is in the name itself: the "social" aspect means these platforms are fundamentally designed to facilitate communal activity and help people form networks with others.
Think of social media as the digital equivalent of community spaces—but instead of meeting in a town square, people gather online to interact with one another.
Key Features of Social Media Platforms
Every social media platform shares common structural features:
User-generated content forms the foundation of these platforms. This includes text posts, comments, photos, videos, and interaction data (like likes or shares). Essentially, the platform's content comes from its users rather than being produced by a central organization.
Profiles are another essential feature. Each user maintains a profile—a collection of information and content—that's designed and maintained by the social media organization itself. Your profile serves as your digital identity on the platform.
Social connections are what tie everything together. Social media platforms connect individual profiles to create networks. These connections might take the form of "friends," "followers," or group memberships, depending on the platform's design.
Access to these platforms happens through web-based interfaces (accessed through browsers) or mobile applications on smartphones and tablets. This flexibility means people can participate in social media almost anywhere.
Types of Social Media Services
Social media is not monolithic—different platforms serve different purposes. Here are the major categories:
Social networks are the most recognizable form. These platforms (like Facebook) connect users through friend or follower relationships, creating a personal network of connections.
Microblogs like Twitter allow users to post short updates and share links with their followers. The emphasis is on brevity and real-time communication.
Photo and video platforms specialize in visual content. Photo-sharing services help users post and curate images, while video-sharing platforms (like YouTube) host user-generated video content.
Business and professional networks such as LinkedIn provide a dedicated space for professional connections and career opportunities.
Content-sharing and aggregation tools include social-bookmarking services (where users save and share web resources) and collaborative projects (where people work together on software, documents, or other creations).
Discussion-based platforms encompass blogs (where individuals publish articles and opinions), forums (which host discussion threads on specific topics), and enterprise social networks (which support internal communication within organizations).
Specialized platforms round out the ecosystem: product and service review sites let consumers rate purchases, social gaming platforms host multiplayer games and virtual worlds, and virtual worlds create immersive, persistent online environments.
Mobile social media deserves particular mention. These are platforms accessed specifically on smartphones or tablets. A key advantage of mobile social media is their ability to use location data—they can deliver relevant information based on where users are physically located.
How Social Media Developed
Understanding social media's history helps explain why these platforms work the way they do today.
The Computing Foundation (1960s–1970s)
The origins of social media trace back further than many realize. The PLATO system (launched in 1960) was an early computer network that included surprisingly modern social features: message forums, instant messaging, and chat rooms. Though not widely known, PLATO demonstrated that people would engage socially online if given the tools to do so.
ARPANET, which came online in 1969, was another crucial precursor. Originally a military and academic network, it evolved to enable non-government information exchange and established early standards of online behavior called "netiquette."
Bulletin Board Systems (1970s–1980s)
The first true public social platforms were Bulletin Board Systems (BBS). Community Memory, created in 1973, was the first public BBS. The Computer Bulletin Board System followed in 1978, and soon BBSs proliferated across major U.S. cities. Large companies like CompuServe, Prodigy, and AOL built successful BBS services that eventually migrated to the Internet in the 1990s.
The Web Era (1990s)
When Tim Berners-Lee integrated HTML with the Internet in 1991, it created the foundation for modern web-based platforms. This innovation enabled blogs, list servers, and email services—making social interaction on the internet more accessible to ordinary people.
Modern Social Media Emerges (Mid-1990s Onward)
Classmates.com (mid-1990s) was one of the first platforms allowing people to reconnect online. SixDegrees.com (also mid-1990s) was pivotal because it introduced several features we now take for granted: profiles, friends lists, and school affiliations. Though SixDegrees shut down in 1998, it established the template that modern social networks would follow.
BlackPlanet (launched in 1999) preceded the wave of platforms that would define the 2000s: Friendster, MySpace, and then Facebook, YouTube, and Twitter in the early 2000s. Each of these platforms refined the social media model and brought larger audiences online.
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Growth and Scale
The evolution of social media culminated in dramatic growth. By 2023, approximately 4.76 billion people—about 59% of the world's population—actively used social media. This represents one of the fastest adoptions of any technology in human history, reflecting how fundamental social media has become to modern communication.
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Flashcards
What are new media technologies that enable the creation, sharing, and aggregation of content among virtual communities?
Social media
Which type of social media allows individuals to publish articles and opinion pieces?
Blogs
What is the purpose of business networks in the context of social media?
To provide professional connections and career opportunities
What social media category enables joint work on software, documents, or other creations?
Collaborative projects
Which social media platforms support internal communication within organizations?
Enterprise social networks
Which type of social media service lets users post short updates and links?
Microblogs
What is the focus of photo‑sharing services?
Image posting and curation
What specific type of information can mobile social media use to deliver relevant content?
Location data
Which 1960 system offered early social features like message forums and instant messaging?
The PLATO system
Which network established early "netiquette" after coming online in 1969?
ARPANET
Which three large Bulletin Board System (BBS) companies migrated to the Internet in the 1990s?
CompuServe
Prodigy
AOL
Who integrated HTML with the Internet in 1991, leading to the rise of blogs and email services?
Tim Berners‑Lee
Approximately what percentage of the world population used social media by 2023?
$59\%$ (roughly $4.76$ billion people)
Quiz
Foundations of Social Media Quiz Question 1: Enterprise social networks support what within organizations?
- Internal communication (correct)
- External marketing campaigns
- Public news releases
- Employee layoff decisions
Foundations of Social Media Quiz Question 2: Microblogs let users post which type of content?
- Short updates and links (correct)
- Long essays and research papers
- High‑resolution video streams
- Full‑size photogalleries
Foundations of Social Media Quiz Question 3: Product and service review sites let consumers do what?
- Rate and comment on purchases (correct)
- Purchase items directly through the site
- Edit the product’s source code
- Host live webinars about products
Foundations of Social Media Quiz Question 4: Mobile social media can use which data to deliver relevant information?
- Location data (correct)
- User’s shoe size
- Favorite color
- Email address
Foundations of Social Media Quiz Question 5: Which early system, launched in 1960, offered message forums, instant messaging, and chat rooms?
- PLATO system (correct)
- ARPANET
- Computer Bulletin Board System
- Usenet
Foundations of Social Media Quiz Question 6: Who integrated HTML with the Internet in 1991, spawning blogs, list servers, and email services?
- Tim Berners‑Lee (correct)
- Vint Cerf
- Steve Jobs
- Mark Zuckerberg
Foundations of Social Media Quiz Question 7: Which early platform introduced profiles, friends lists, and school affiliations?
- SixDegrees.com (correct)
- Classmates.com
- MySpace
Enterprise social networks support what within organizations?
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Key Concepts
Social Media Concepts
Social media
User‑generated content
Social networking
Social networking service
Blog
Microblog
Early Online Systems
PLATO system
ARPANET
Bulletin board system (BBS)
Virtual Environments
Virtual world
Definitions
Social media
Online platforms that enable users to create, share, and interact with content within virtual communities.
User‑generated content
Media such as text, photos, videos, and comments produced and posted by individual users.
Social networking
The practice of building and maintaining relationships through online profiles and connections.
Blog
A website or online journal where individuals regularly publish articles, opinions, or multimedia posts.
Microblog
A service that allows users to post short, frequent updates, often limited to a set character count.
Social networking service
A type of platform that connects users through friend or follower relationships, exemplified by sites like Facebook.
PLATO system
An early computer‑based education system (1960) that introduced features like message forums and instant messaging.
ARPANET
The pioneering packet‑switching network (1969) that laid the groundwork for the modern Internet.
Bulletin board system (BBS)
Early online community platforms that allowed users to exchange messages and files before the World Wide Web.
Virtual world
A persistent, immersive online environment where users interact through avatars, such as Second Life.